Contact Our Support Team

Have a question or concern? Why bother to figure it out yourself, let us to solve it for you!

At Arkscan, our goal is to go above and beyond our call of duty in product quality and value, product support, and customer service. To achieve this goal, Arkscan will provide customers a wide variety of product support options.


We know customer and product support is extremely important and we take pride in delivering successful resolutions to our customers. Arkscan takes your experience with our team and our products seriously and strives to provide you with products that are user friendly and the support you need to ensure that all of your questions are addressed.


Here are our hours of operation (excluding public holidays):

-Business hours: 9 am to 5 pm Eastern Standard Time, Monday through Friday

-By Phone: 9 am to 7 pm Eastern Standard Time, Monday through Friday. Call us at 1-(212)-655-4423

-For Live Chat Messaging: 9 am to 10 pm Eastern Standard Time, Everyday.  For live chat support: Chat Now


If you have a pressing question, try using our FAQ. It contains answers to commonly asked questions.


Please fill out the contact form to discuss the support you need to advance your business.

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HQ Location: 420 West 42nd Street, Suite 11C, New York City, NY 10036 USA  |  Tech Support: (212)-655-4423  |  Sales: (929)-999-6971  |