How to choose the right labels for 2054A printer

Label guideline for Arkscan 2054A:

In general, there is no brand specific to choose label. The easiest labels to work with the printer is, "Zebra compatible thermal direct label with gap".

Here are the details:
1. The label must be Thermal Direct paper, and it's NOT Thermal Transfer paper.

2. The back of the paper label must NOT have dark pre-printed logo or text. UPS & FedEx labels has pre-printed on back of the paper but they are in light color, so they are fine.

3. The Zebra compatible label in any size works perfectly with the printer, and most of Dymo compatible labels in 4x6" work well with the printer, but some doesn't due to pre-printed image and text on back of the label, or other reason; so Dymo compatible labels are not recommended. Dymo compatible labels with width less than 3" usually have issue.

4. The label with 'Black Mark' type and 'Continous' type are also supported. For better to work with media type, the 'Gap' between each label type label is highly recommended.

5. Printer can print minimum of 0.75 inches and maximum of 4. 25 inches width, minimum of 0. 375 inches and maximum of 90 inches in height. A standard shipping label like UPS, USPS & FedEx label are usually 4 inches in width and 6 inches in height.

Recommend labels for 4x6" shipping label:

For product label and FBA SKU label:

Jewlery Label:


How to install rolled label:

Common Issues

1. Don't see the 'Change format' option? You probaby are not on the right page yet, or your login to Shopify is not account owner, or you don't have administrator permission to change the label format.

2. Printing incorrect layout (too small, or print more than one page)? You are probably trying to reprint a previous created 8.5x11" layout label directly to the 4x6" label printer, or you have not changed the format yet. Since you can not print a 8.5x11" format label to 4x6" label printer, to fix it, you have to PAY a new label to get a correct 4x6" label format AFTER changing to the 4x6" format.

3. An 8.5x11" format lable was already created, and it can not be cancelled. Can it be still printed to the label printer? Yes, you can print it with an extra step by using Adobe PDF Reader software. See below for detail. 


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