Printing a non-4x6" layout PDF file and (for example) do not offer the option to generate a 4x6 shipping label. Their site will only generate a label for an 8.5x11 sheet of paper. This will still work with your label printer but will require a few extra steps to make it print properly. These steps will also work if you receive a label via email that is formatted for an 8.5x11" sheet of paper.

Windows & Mac users:
- Save or download the 8.5x11 PDF to your computer
- Utilize Adobe Reader DC to crop the label to size and print to your 4x6 label
- Adobe Reader DC is free, and can be downloaded at this link:

Please watch the following video for instructions on how to crop your label with Adobe Reader:

Chromebook users: Visit to use their free online PDF Cropping Tool. Upload your saved PDF to their website, crop it to the proper size, and then print to your Arkscan printer.

Alternatively, you can print USPS shipping as 4x6 labels by getting a free account with

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