Please watch one of the following options to setup the printer's driver for Windows computer:

Option A - Video Instructions :

Instructions to RE-CONNECT your Ethernet/LAN printer to the network due to network configuration change, hardware change, or printer lost connection. These steps are for Windows ONLY - ▶ Please watch video instructions here

Instructions to RE-CONNECT your WiFi printer to the WiFi network due to network configuration change, hardware change, or printer lost connection. These steps are for Windows ONLY - ▶ Please watch video instructions here

Option B - Descriptive Instruction

1. Download & Install :
Click Download Driver Installer for Window,  and save the downloaded file in your computer.
* If printing labels via DESKTOP software of Stamps.com, FedEx, Endicia or Quickbooks? It needs a different printer driver, please Read Me
* If your Windows computer is ARM processors (not Intel Processor), it needs a different printer driver, please Read Me

2. Install & Setup Driver (choose which connection you would like to print label) :

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Set static IP address by one of the following

Method #1: Set the printer's IP address to static by using the Printer Tool via an USB connection.

Method #2: Access the printer's web interface by the printer's IP address:

3. Choose stock (label size) :
Go to the Printer & Scanner > select printer name "4BARCODE 4B-2054A" > Manage > Printing Preference > Page Setup > Stock > Name > choose 4x6" from drop down > Apply > OK. See How

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Driver Setting on Windows

Choose 'stock/name' according to dimension of the paper label; 4x6" is for shipping label.

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Setup printer to print label via Ethernet / Network connection

If your printer's model is 2054A-LAN / 2054K-LAN, you have the option to print label wirelessly from a WIFI enabled computer and share the printer among your computers inside your computer network, please follow this document to setup the printer on Windows computer; you can also print label via USB connection for 2054A-LAN / 2054K-LAN model. 2054A-LAN model has an Etherent port, and 2054A-USB doesn't, see below:

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Setup Zebra Compatible Driver on Windows

The printer is compatible with Zebra driver which it required to support following DESKTOP softwares on Windows.
* Stamps.com Desktop Software (this doesn't include going to stamps.com website to print label)
* FedEx Ship Manager Desktop Software (this doesn't include going to fedex.com website to print label)
* Endicia® DAZzle Desktop Software (this doesn't include going to Endicia.com website to print label
* QuickBooks Enterprise Desktop Software
If you do not know the above softwares, we don't suggest you to install the Zebra Compatible printer driver.

Advance information: Both Standard driver and Zebra compatible driver work exactly the same except the following desktop softwares:
1. If you want to support above DESKTOP softwares, you must use Zebra compatible driver.
2. If you want to use Bartender software (for design and create your own label content), you must use the Standard driver.
3. You can install both drivers, but it is not recommended, because both drivers share the same USB port and it hides one of the drivers under the Printer & Scanner, it is not obvious seeing it to update driver's settings

Install and setup Zebra compatible driver as below, or follow this driver setup video on Youtube.
Click download Zebra Compatible printer driver for Windows, then double click the downloaded file to run the installer, and then click through the installation process, choose "Zebra LP2844" as printer model when it's asked, and choose one of the unassigned USB port if there is more than one USB ports. You can also find out the exact USB port of this printer should be assigned to from 'Device Manager'.

Manually assign USB port (You much NOT manually create an USB port, if computer can detect the printer, the USB port is shown under tab 'PORT' automatically):

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If you have more than one unassigned USB shown under the 'Printer Property' 'Port' tab of the printer driver, you can use this method to file out which port should be assigned to this printer:

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Install Printer Driver for Windows with ARM Processor

If your Windows computer has ARM processor, instead of Intel's, then this is the right place to download and install the printer driver. Check if your computer is one of the following model, they are ARM processor Windows computer:
Acer Spin 7
ASUS NovaGo TP370QL
HP Envy X2 (2018)
Lenovo 10w
Lenovo Miix 630
Lenovo ThinkPad X13s
Lenovo Yoga 5G
Lenovo Miix 630
Lenovo Yoga 5G
Lenovo Yoga C630 WOS
Microsoft Surface Pro X SQ1
Microsoft Surface Pro X SQ2
Microsoft Surface Pro 9 5G
Samsung Galaxy Book2
Samsung Galaxy Book Go
Samsung Galaxy Book2 Go

If your computer is not listed above, you can follow below to verify if your computer has ARM processor :


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Click download ARM printer driver for Windows, then double click the downloaded file to run the installer, and click through the installation process,

4. Print a sample label :
Print this 4x6" sample shipping label to confirm if the printer prints correctly. On the print preview popup, choose Page Size / Paper Size = 4x6", Scale = 'Fit to Printable Area' to print. Settings to print label from Chrome ,   Microsoft Edge ,   Firefox(New) ,   Firefox.  Having Issue

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Settings to print 4x6" label from Chrome

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Settings to print 4x6" label from Microsoft Edge

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Settings to print 4x6" label from Firefox

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Settings to print 4x6" label from Firefox (previous version)

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, using BarTender label creation software, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance

Please watch one of the following options to setup the printer's driver for Mac computer:

Option A - Video Instruction :

Instructions to RE-CONNECT your WiFi printer to the WiFi network due to network configuration change, hardware change, or printer lost connection. These steps are for Mac ONLY - ▶ Please watch video instructions here

Option B - Descriptive Instruction :

1.Download & Install : Click to download printer driver for Mac, then click the downloaded pkg file to run the installer, and continue with key in your Mac computer's password, after clicking through the installation process, a web page shows printer's connection status would be opened, and the printer name "Arkscan 2054A" is expected to show under Printer & Scanner from System Preference, you can verify printer driver if it's installed successfully. Having Issue

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Check if the printer driver was installed successfully

Please follow the following steps to check if the printer 'Arkscan 2054A' was installed properly. Do not manually create your printer driver, you have to run 2054A-mac-install.pkg to automatically install the printer driver.

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Password to confirm printer driver installation

During the printer driver installation process, Mac will ask the user name and user's password to confirm the installation. Your credential must have the software installation privillage in order to setup the printer's driver.

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Printer installation status

If everything goes right, the printer driver's installer should open a web page and shows the printer's installation status like the following:


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Most common issues during Mac printer driver installation

A. If the driver installer opens a web page with "Access to file was denied", like below Picture #1; or the installer is searching the printer (looping), like Picture #2:
Solution: The installer was not granted to check the printer's driver status, and you can still verify printer driver's status if it was installed successfully under Printer & Scanner.


B. Printer "Arkscan 2054A" is not shown under Printer & Scanner after the printer driver installer.
Solution: Please verify if the printer was installed successfully. If the printer driver has not been installed, please follow these steps: * Verify if the printer is DIRECTLY connected to the computer via an USB cable by unplugging both side of the USB cable, and then plugging them back in firmly. If your computer only has an USB-C port, it's highly recommended to get one of the USB-C printer cables for more reliable connection; you may use USB to USB-C converter, or USB extension hub, but some of converters or hubs don't support printer connection.

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* Verify if the printer is turn on and has a solid blue light on top of the printer.
* Verify if the printer is recognized by the computer, please follow below. If it is recongized, try to restart the computer, and run the driver installer again, and if it still doesn't work, please contact our tech support team. If the printer is not recognized by the computer, then it would be the connection issue.

2. Print a sample label: Print this 4x6" sample shipping label to confirm if the printer prints correctly. On the print preview popup, choose Paper Size = 4x6", Scale = "Fit to Printable Area" or "100%" to print. Settings to print the sample label via different web browser: Chrome ,   Safari ,   Firefox.  Having Issue

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Settings to print 4x6" label from Chrome

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Settings to print 4x6" label from Microsoft Edge

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Settings to print 4x6" label from Firefox

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, custom label creation, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance.

Please follow one of the available options for how you would like to setup your printer to use in Chromebook:

Please download the driver file (Arkscan_Chromebook_Driver.ppd) into a folder outside the 'Download' folder in your Chromebook ( Reason ).
* PPD file is NOT for you to click and run the driver installer, the PPD file is for you to assign to the driver, please follow above video.

Setup connection (choose which connection you would like to print label) :

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, custom label creation, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance.

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Set static IP address by one of the following

Method #1: Set the printer's IP address to static by using the Printer Tool via an USB connection.

Method #2: Access the printer's web interface by the printer's IP address:

- Download the driver installer - Right-Click > Save Link As
- Grant the downloaded file executable by the following command 'chmod 777 Arkscan_2054A_Linux_Driver' (without single quotes) on a terminal
- Run Arkscan_2054A_Linux_Driver.

Alternatively, if you have issues downloading the installer with a web browser, you can copy and paste the following command in the Linux Terminal -
wget https://arkscan.com/images/products/2054A/Arkscan_2054A_Linux_Driver

For additional help and video instructions, please see the setup video:

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, custom label creation, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance.

1. For the printer application to work, you must first activate Developer Mode on the device.

Note: These steps will very depending in the model of our phone & version of Android
- Swipe your home screen to bring up the app search bar
- Type in “Settings”, and tap on the settings icon when it appears
- Scroll all the way down to the bottom, and select “About Phone”
- Tap on “Software Information”
- Find the line labeled “Build Number”
- To unlock developer mode, tap on "Build Number" 5 times - it will start to countdown how many taps remain as you tap
- Your phone's security unlock method will appear to verify the change
- A notification will pop up at the bottom saying developer mode has been turned on

2. Download the Arkscan Printer App:
Click Here to Download
NOTE: You must download this app onto your Android device, this is not to be used on a computer

Please see the video below on how to perform these steps:

3. To Setup The App For Printing:

The Android app is able to print to your Arkscan printer via USB, Ethernet, Bluetooth, or Wifi.  Please see the corresponding video links below on how to setup the app and print as sample shipping label:

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, custom label creation, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance.

iPhones/iPads are able to print over your network using Arkscan 2054A LAN & 2054K Wifi / 2054K LAN models. You can also print via Bluetooth using our 2054K Bluetooth model. Our printers do not support direct USB iPhone/iPad connection to the printer.

- On your device, download the 4Barcode app from the Apple App Store.
NOTE: You must download this app onto your iPhone or iPad, this is not to be used on a computer

- Please watch one of the videos below on how to install/setup the app on your iPhone/iPad, and print a sample shipping label:

NEXT STEP: To print 4x6" shipping label, adjust the layout format on your Printing Platform before printing. For other label sizes, custom label creation, or other options, please see the instructions on our Printer Platform page.

Having other issues: Please visit the FAQ page for additional assistance.